Program Manager

Millersville, MD

Full Time

Manager/Supervisor

Position: Program Manager
Location: Remote

About J29

J29 is an employee centered healthcare management consulting company that specializes in processing, reviewing, and analyzing medical claims, records, disputes, and audits. Established in 2017, J29 prides itself on its employee centric culture and high employee retention rates that allow us to ensure that we are creating a working environment that prioritizes the employee experience. Our team brings corporate performance that stretches to various areas where we can provide our clinical, healthcare policy, and compliance expertise through our support to health and human service programs at the State, Federal, and Commercial levels.   

Overview
J29 is seeking an experienced and skilled Program Manager to lead the DHA HPIS program. This Program Manager will oversee the DHA HPIS program and lead a team of Pharmacy SMEs and Data Analysts in support of the program's mission. As the primary point of contact for J29, this individual will coordinate closely with both internal teams and the client, representing J29 in all supervisor and program-related meetings.

Role & Responsibilities

Lead day‑to‑day project operations, work planning, and resource management.

Ensure 99% on-time deliverable compliance across all pharmacy tasks.

Manage risk, quality control, and performance reporting.

Coordinate communications, meetings, and contractual updates with DHA.

Lead and mentor a team of Pharmacy SMEs and data analysts, promoting a positive and performance-focused work culture.

Develop and implement strategic initiatives for program success, driving improvements in efficiency and customer satisfaction.

Monitor contract performance metrics, track progress, and ensure program compliance with DHA standards and contractual obligations.

Identify potential risks and challenges, implementing mitigation strategies and contingency planning to ensure seamless program delivery.

Experience / Expertise

Bachelor’s degree in Business Administration, Health Administration, Public Health, or a related Program Manager field; Master’s degree is preferred.

5+ years' experience managing government health programs or pharmacy‑related advisory contracts.

3+ years of experience managing budgets, project control, subcontractor management, and client delivery.

Demonstrated experience/understanding of TRICARE, pharmacy benefit operations, or PBM industry practices.

Proven track record managing complex, analytics‑driven engagements.

Preferred Qualifications

Familiarity with federal contracting processes and experience in subcontract management.

Knowledge of Defense Health Agency (DHA) policies and program operations.

Salary: $100,000-120,000

J29, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. J29, Inc. is a proud Veteran friendly employer.

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